PROPERTY MANAGEMENT PARTNERSHIP & VENDOR ONBOARDING

 

To begin the vendor onboarding process, simply contact us with the following information:

  • Property Management Company Name

  • Contact Person

  • Title/Position

  • Office Phone Number

  • Mobile Number (if applicable)

  • Email Address

  • Company Billing Address

  • Number of Properties or Units Managed

  • Preferred Method of Communication

  • Accounts Payable Contact (if different)

  • Emergency Maintenance Contact (if applicable)

Once we receive this information, we will prepare the remaining onboarding documents and coordinate the next steps with your office.

Our Vendor Onboarding Process

Step 1 – Initial Introduction

We learn about your company, service expectations, property locations, and preferred communication methods.

Step 2 – Service Review

Together we determine which services best fit your portfolio, including:

  • Unit Turnovers

  • Make-Ready Services

  • Interior & Exterior Painting

  • Drywall Repair & Installation

  • Flooring Repairs & Installation

  • Doors, Locks & Hardware

  • Minor Plumbing Repairs

  • Property Maintenance

  • Punch List Completion

  • Emergency Repairs

  • Exterior Repairs

  • Gutter Cleaning

  • Power Washing

  • Property Clean-Outs

Step 3 – Vendor Approval

Once approved, Metro Exterior Superior LLC becomes an available service provider for future work orders.

Documents We Will Provide

To make your vendor approval process simple, we can provide the following upon request:

  • Capability Statement

  • W-9

  • Certificate of General Liability Insurance

  • Business License (if applicable)

  • EIN Verification

  • References

  • Service Area Map

  • Vendor Information Sheet

  • Pricing Schedule (when requested)

  • Emergency Contact Information

  • Signed Independent Contractor Agreement (if required)

Documents We May Request

To ensure projects are completed accurately and invoiced correctly, we may request:

  • Vendor Agreement or Master Service Agreement (MSA)

  • Work Order or Purchase Order (PO), if required

  • Approved Scope of Work

  • Property Access Instructions

  • Site Contact Information

  • Property Rules or Community Guidelines

  • Billing Instructions

  • Accounts Payable Contact Information

  • Tax Exemption Certificate (if applicable)

Project Documentation we send

For every project, our team maintains detailed records to ensure transparency and accountability.

Documentation may include:

  • Before photographs

  • Progress photographs

  • Completion photographs

  • Material receipts (when applicable)

  • Change Orders

  • Daily work notes (if requested)

  • Completion reports

  • Client walk-through documentation

This documentation helps eliminate misunderstandings and provides a complete record of completed work.

Communication

Clear communication is one of our highest priorities.

During every project you can expect:

  • Prompt responses

  • Status updates

  • Immediate notification of unforeseen issues

  • Written approval before additional work is performed

  • Final completion notification with supporting documentation

Billing & Payment

Our goal is to make billing simple, accurate, and timely.

Invoices typically include:

  • Property Address

  • Unit Number

  • Work Order or PO Number (when applicable)

  • Scope of Completed Work

  • Labor

  • Materials

  • Supporting Photos (if requested)

Payment terms are established before work begins and will follow the terms agreed upon in your Vendor Agreement or Purchase Order.

Our Commitment

Metro Exterior Superior LLC is committed to providing dependable service built on professionalism, integrity, and quality workmanship.

We understand the demands property managers face every day, and we strive to make your job easier by providing responsive communication, organized project management, and reliable results.

Our objective is not simply to complete repairs—we aim to become a long-term service partner you can depend on with confidence.

We look forward to the opportunity to serve your team.